New Clients


If you are new to our hospital and would like to make your first appointment with us, simply give us a call at (330)650-2929. A receptionist will be happy to schedule an appointment at a time that is convenient for you. When you arrive for your appointment, please bring a copy of your pet’s previous medical records with you. Alternatively, you may have your vet fax the records to our office at (330)342-0350. While we look over your pet’s medical history, we will ask you to fill out our New Client Form. This form covers your basic contact information and helps us keep in touch with you. You can download the form online and bring it in with you.

Download our New Client Form

Download our NewClientCoupon

Payment Policy

Payment is required at time of service. We accept cash, checks, VISA, MasterCard, Discover, and American Express. If your pet is insured and a doctor’s signature is required, please bring your claim form with you to the appointment. You are responsible for any charges and your insurance company will reimburse you. If you are unable to pay in full, we do offer payment plans through CareCredit.