FAQs


Do I need an appointment?

Yes. We prefer to schedule our appointments to allow enough time to thoroughly examine and treat your pet and discuss any medical concerns you may have.

Can I make payments?

We ask that you provide payment in full at the time of service. We accept cash, checks, VISA, Master Card, Discover and American Express. Payment plans are now available through CareCredit. Please ask one of our receptionists or visit the CareCredit website for more information.

At what age can I have my pet spayed or neutered?

We recommend having your pet spayed or neutered at 6 months of age.

When do you perform surgeries?

Surgeries are scheduled on Tuesday, Wednesday, and Thursday mornings and Wednesday afternoons. We will ask you to withhold your pet’s food and water after 10 PM the night before surgery.

What is pre-anesthetic testing?

We strongly recommend running a baseline blood work on any pet at seven years of age or older; however, we may also recommend blood work on younger pets based on their medical history. The blood work helps us determine that your pet is healthy enough to undergo anesthesia.

How long do sutures stay in after surgery?

Removable sutures need to stay in at least 10 days after surgery. Some of our patients will have internal or buried sutures which do not need to be removed. Our staff will advise you on proper suture line care and schedule a removal appointment when your pet is discharged.

Can I give my pet a bath after surgery?

If you pet has either removable or buried sutures, you should wait until 10 days after the procedure before you bathe your pet or allow swimming of any kind.

When will my pet come home after surgery?

Most of our surgeries are done on an outpatient basis. You will usually drop your pet off in the morning for surgery and then return to pick him or her up later in the afternoon or evening. Some surgeries, including cat de-claw procedures, will spend the night in our hospital.

Is my pet in pain?

Your pet may attempt to mask the signs of pain as a survival instinct. In the wild, the weak become someone else’s dinner. You may notice subtle signs that your pet is experiencing discomfort such as: hiding, limping, crying out, lethargy, poor appetite, depression, and aggression.

How long is a rabies vaccine valid?

In Ohio, your pet’s first rabies vaccine is usually given after 3 months of age and should be boostered a year later. Subsequent vaccines are valid for 3 years, provided they are given on schedule.

When should I start heart worm preventative and how often do I give it?

Heart worm medication should be given on the same day of every month all year around for the lifetime of your dog. Puppies should start on heart worm preventative as early as 8 weeks of age.

When should I start flea/tick preventative and how often do I give it?

Flea and tick preventative should be given once monthly during the warm part of the year. We recommend starting in the spring when the flies and insects come out and continuing through the second hard frost in the fall – usually April through November.